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KSA

Understanding a kitchen guarantee

Advice from the KSA

hether you are having your in your kitchen. Your kitchen company
own kitchen done or you should be able to advise you on the details
Ware the industry professional of which components have guarantees,
supervising the project, it is vital that what they cover and for how long. If they Good quality hardware products
your client’s end product is properlty don’t, it is your responsibility as either normally come with a guarantee. The
guaranteed to ensure that should any the client or the supervising professional nature and duration of the guarantee
issues occur within the guarantee period, to do your own due diligence, and read can vary. Again, proper installation and
they can be quickly and easlity addressed through any guarantee paperwork that is maintenance is required for the guarantee
with no misunderstandings as to what the given to you, and ensure you understand to be in place. Unfortunately, given the
obligations are. and comply accordingly. corrosive conditions our coastal areas
When considering who will supply your Certain board products will be covered experience, rusting of chrome or steel
new kitchen; one of the important items against the de-lamination of the edging as components and accessories is not a
to weigh up is what guarantees will be in well as the laminate. This may be subject to guarantee any hardware supplier can offer.
place on the kitchen and the materials. certain conditions, such as which service Sinks often carry a guarantee against
While the Consumer Protection Act provider has done the cut and edge. corrosion and manufacturing defects.
affords you some protection with its Exposure to excessive water, sunlight or However, the stainless-steel grade and
prescribed guarantee of a minimum of any other condition not normally found the duration of guarantees can vary
six months, most companies have their in an interior application, can result in the between suppliers. The guarantee could
own guarantee terms. While these terms guarantee becoming null and void. Some also be void if you store certain corrosive
may seem generous, it is important to board suppliers will offer a certificate chemicals under your sink, defrost frozen
understand the nature of the terms and of guarantee; you can ask your kitchen goods in your sink or on your drainer,
the requirements to fulfil them. manufacturer more about this. or don’t have the sink installed by a
Choosing a kitchen company reg- Domestic appliances all come with registered plumber.
istered with the Kitchen Specialists their own individual guarantees. These Sink Mixers, again, depending on
Association ensures that you are given a guarantees require that the appliances are the brand or supplier, will often carry
minimum of a one-year guarantee on the correctly installed by a qualified person in a guarantee on the body construction
workmanship. Should you have concerns, order for the guarantee not to be void; this against manufacturing defects, as well
or be dissatisfied, you can contact the requirement is also of utmost importance as on the cartridge and select internal
KSA at any point in the guarantee period. to ensure you receive your certificate components.
It is important to note that this guarantee of compliance so that in the event of an Worktops and surfacing would be
will exclude natural wear and tear, abuse insurance claim, your appliance would subject to two guarantees, one against
or water damage. be covered. They also require that workmanship (normally furnished by the
It is crucial that you thoroughly adequate ventilation has been given to the fabricator) and the other against product
understand what guarantees are in place appliance; this is particularly important defects (furnished by the material
for the components and materials used with built-in and integrated appliances. supplier). It is essential that you sign

22 Issue 246 • dw