Page 14 - Designing Ways 287
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IID




                  IID update,

                February 2025.



              ast    week, we hosted a fantastic event
                at Roche Bobois in Cape Town,
           Land I must say, it was one of my
           favourites. Our guests, Robyn Self from
           PlanItDesign and Jeremy from SOURCE
           IBA, shared invaluable business strategies
           to help identify and seize opportunities
           in  today's  competitive  landscape. This
           Q&A  highlights  key  insights  from  both
           Robyn and Jeremy on thriving in a rapidly
           evolving market. Their advice underscores
           the importance of adaptability, strategic
           risk-taking, and strengthening internal   1.   Diversifying revenue streams – For   grow our bank of experience and
           structures. A special thank you to Roche   example, we no longer rely solely   knowledge which is  essentially  our
           Bobois for making this event such a   on large retail projects; instead,   collective team.
           tremendous success                    we’ve expanded into varied design
                                                 disciplines, and even experimental   Robyn: Three things immediately stand
           Q: What advice would you offer to     concept spaces.                out:
           entrepreneurs who want to build    2.   Leveraging technology – AI-driven   1.   Scalability  – Can this  opportunity
           resilience while staying innovative?   design tools, virtual walk-throughs,   lead to long-term business rather
                                                 and material innovation help us stay   than a one-off project?
             Jeremy:  Don’t work for free as you   ahead.                       2.   Brand Alignment – Does it align
           devalue your expertise in the eyes of the   3.   Cultivating strategic partnerships –   with our strengths and design
           client. The way we look at business is how   Collaborating with key partners and   philosophy?
           you would look at an investment portfolio.   working  with  notable  retail  clients   3.   Market Readiness – Is the market
           Have a long-term plan and invest your   allows us to position ourselves as   ready for this shift? If not, can we
           time and energy in different markets.   industry  leaders,  rather  than  just   create that demand through thought
           For example, when the local economy   service providers. The key is to adapt   leadership and innovative execution?
           in one country is down it is often up in   while maintaining your core identity
           another country. Try establishing yourself                           Q: Running your own business requires
           in markets where you can earn in USD$   Q: When you recognise new opportunities   courage, especially when taking risks on
           or Euros                           for your business, what are the key factors   unconventional opportunities within
                                              that capture your attention?      your industry. Could you share an
             Robyn: Resilience in our industry                                  example of a risk you took, the challenges
           comes from a willingness to evolve and    Jeremy: Four boxes we always try to   you faced, and the outcome?
           an ability to anticipate client needs before   tick, or at least tick two to three are:
           they even articulate them. One of the key   1.   Will we learn and grow in our   Jeremy:  We  were  recommended  for  as
           aspects of this is:                   personal capacities.           the  ID  consultants for  four  luxury  lodge
                                              2.   Will it be rewarding from a design   projects in Tanzania with a total bed count
                                                 perspective.                   of 350 beds. When we asked the client for the
                                              3.   Is it aligned with our Brand Strategy.  architectural drawings we discovered that
                                              4.   Will it be profitable and enable us to   they had not appointed any consultants yet.
                                                 pay higher salaries and attract and   We then offered to assemble a full project
                                                                                team and submit a bid with ourselves being
                                                                                the lead consultants and sub-contracting the
                                                                                rest of the client team. We assembled a team
                                                                                and we were one of three companies that
                                                                                bid on the project. Our bid was successful.
                                                                                The challenges we faced were:










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