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KSA
s a consumer and an industry is a KSA member, the answer to all the
KSA update, professional you need to know above questions is ….no one.
Awhy it benefits you to work with The first and most important reason to
February 2025. a KSA registered kitchen company and appoint a KSA member is the KSA’s recent
KSA registered suppliers. We know that certification by the National Consumer
Why chose a KSA when it comes to appointing a company, Commission. The KSA received official
certification and recognition by the
more often than not you will opt for a
member ? company referred to you, or that comes National Consumer Commission, and
in at the best price. We want you to make thus the Consumer Ombudsman, in
KSA membership a key part of your August 2024 and was one of the first
decision as to who you appoint. two industry associations to receive this
Our industry is alive with many types of accreditation. The National Consumer
companies. Formal, informal, big, small, Commission (NCC) is the South African
independent and franchised. One of the regulatory body, established in terms of
main questions to ask is who is keeping the Consumer Protection Act of 2008
these companies accountable, who is (CPA). The primary role of the NCC is
checking that they have not been in and to protect the interests of consumers and
out of liquidation, who is ensuring they ensure accessible, transparent and efficient
treat their staff fairly, who is ensuring they redress for consumers. Certification of
are in good industry standing? The South the Association means that where issues
African kitchen industry is not regulated arise between the consumer and a KSA
by government, so unless the company member, the KSA now acts with the
16 Issue 287 • dw