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KSA



























































                                                  s a consumer and an industry   is a KSA member, the answer to all the
                 KSA update,                        professional you need to know   above questions is ….no one.
                                             Awhy it benefits you to work with    The first and most important reason to
                February 2025.                a KSA registered kitchen company and   appoint a KSA member is the KSA’s recent
                                              KSA registered suppliers. We know that   certification by the National Consumer
                 Why chose a KSA              when it comes to appointing a company,   Commission.  The KSA received official
                                                                                certification and recognition by the
                                              more often than not you will opt for a
                     member ?                 company referred to you, or that comes   National Consumer Commission, and
                                              in at the best price. We want you to make   thus the Consumer Ombudsman, in
                                              KSA membership a key part of your   August 2024  and was one of the first
                                              decision as to who you appoint.   two industry associations to receive this
                                               Our industry is alive with many types of   accreditation. The National Consumer
                                              companies.  Formal, informal, big, small,   Commission (NCC) is the South African
                                              independent and franchised.  One of the   regulatory body, established in terms of
                                              main questions to ask is who is keeping   the Consumer Protection Act of 2008
                                              these companies accountable, who is   (CPA). The  primary role  of the NCC  is
                                              checking that they have not been in and   to protect the interests of consumers and
                                              out of liquidation, who is ensuring they   ensure accessible, transparent and efficient
                                              treat their staff fairly, who is ensuring they   redress for consumers. Certification of
                                              are in good industry standing?  The South   the Association means that where issues
                                              African kitchen industry is not regulated   arise  between  the  consumer  and  a KSA
                                              by government, so unless the company   member, the  KSA  now  acts  with  the





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