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a big professional team. But by
successfully executing it, we opened
doors to more projects, proving that
risk can lead to long-term stability.

Q: In terms of internal growth, whether
it’s through technology or systems, why
1. Changing the typical consultant we were thankful that we had other is strengthening your internal structure
hierarchy sectors to lean on. so vital?
2. Cashflow
3. Withholding taxes The challenges were: Jeremy: As the industry evolves, we are
4. Back-to-back contracts 1. Convincing clients that we had the being forced to do more for less, while at
expertise despite our retail-heavy the same time to increase our staff salaries
Robyn: One of the biggest risks was portfolio. The outcome? We took on annually. At the same time since COVID
shifting away from retail-only projects a project far beyond our initial scope staff want to lead a more balanced life, so
and entering other design sectors and or experience. working long hours to reach deadlines is a
even bespoke projects. Traditionally, we 2. It required navigating strict budgets, thing of the past. Our internal structure is
were known for retail design, but when complex logistics, and stakeholder strong as we have been fortunate to have
lockdown happened, retail paused, and management and working with many team members that have worked for
us for many years, and have grown into
senior management positions. Our goal
is that should something happen to both
Mardre and I they are well equipped to
run the company and projects without us.

Robyn: Internal efficiency directly
impacts project execution and
profitability. We have invested in:
1. Project Management Tools – To
track timelines, budgets, and
supplier coordination seamlessly.
2. Cloud-based design collaboration
– Making it easier for designers to
work remotely and across multiple
projects.
3. Standardised processes – Especially
for procurement and supplier
vetting, ensuring consistency
across all projects. The stronger our
internal structure, the more agile
and competitive we become.

Instagram: @sourceiba
Facebook: Source Interior Brand
Architecture dw

www.sourceiba.co.za
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dw • Issue 287 15